Reported Remote IPs incorrect

Incident Report for Firezone Production

Resolved

This incident has been resolved.
Posted Feb 23, 2026 - 12:47 UTC

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Feb 23, 2026 - 12:44 UTC

Identified

We've received reports that remote IPs for connected clients and gateways are being reported incorrectly, causing some policy conditions to be affected. This is due to a change in how the X-Forwarded-For header value is being populated by our cloud load balancers. We're working on a fix now.
Posted Feb 23, 2026 - 12:16 UTC
This incident affected: Firezone Cloud (Control Plane API).