Update - We are verifying our secondary email provider in our staging environment now. Once those checks pass, we'll apply this to our production environment.
Nov 13, 2026 - 01:13 UTC
Identified - We are working to failover to our secondary provider, Resend now.

We have escalated with Microsoft Support and will provide further updates as we have them.

Nov 13, 2026 - 00:52 UTC
Investigating - Our transactional email provider, Azure Communication Services, is currently undergoing a service outage. Emails may be delayed or undelivered.

We are currently working to assess the breadth of impact and falling over to our secondary provider.

More information can be found on Microsoft's cloud status page here: https://status.cloud.microsoft/

Nov 13, 2026 - 00:10 UTC
Firezone Cloud US Degraded Performance
Control Plane API Operational
Admin Portal Degraded Performance
Relay Servers Operational
Firezone Cloud EU Degraded Performance
Control Plane API Operational
Admin Portal Degraded Performance
Relay Servers Operational
Website Operational
GitHub Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

Nov 13, 2026

Unresolved incident: Azure Communication Services service outage.

Nov 12, 2026

No incidents reported.

Nov 11, 2026

No incidents reported.

Nov 10, 2026

No incidents reported.

Nov 9, 2026

No incidents reported.

Nov 8, 2026

No incidents reported.

Nov 7, 2026

No incidents reported.

Nov 6, 2026

No incidents reported.

Nov 5, 2026

No incidents reported.

Nov 4, 2026

No incidents reported.

Nov 3, 2026

No incidents reported.

Nov 2, 2026

No incidents reported.

Nov 1, 2026

No incidents reported.

Oct 31, 2026

No incidents reported.

Oct 30, 2026

No incidents reported.